GRAITEC’s New Named User Licensing Model

The Named User Licensing is a model where each user activates the software using their unique username and password, making it more personalized and easier to manage.

Named User Licenses are seamlessly integrated with GRAITEC Applications V.2025, offering a range of benefits designed to enhance user experience and operational efficiency.

• Improved License Management and Security: Named User Licenses empower companies with enhanced control over their software licenses, reducing the risk of unauthorized removal by employees. Moreover, centralized license management ensures that sensitive information is no longer solely reliant on activation keys, thereby strengthening the company’s defenses against potential fraudulent activities.
• Mobility: Users can access the software from any device since the license is tied to the user rather than the device. This flexibility enables users to work from multiple devices according to their needs, enhancing productivity and ensuring continuous access to necessary tools regardless of location.
• Cost-effectiveness: Named User Licenses can be more cost-efficient for customers with a small or variable number of users. Instead of purchasing licenses for each device, they only need to acquire licenses for the specific individuals using the software. This approach leads to predictable costs and helps manage expenses effectively.
• Scalability: Named User Licenses are highly scalable, allowing for the easy addition or removal of users as necessary. This flexibility enables businesses to adapt swiftly to changes in staffing levels or project requirements, ensuring optimal resource allocation and maintaining operational efficiency.
• User Accountability: By tying licenses to individual users, accountability is enhanced. Each user is responsible for their license usage, which promotes responsible and ethical use of the software.
• Access Control: Named User Licenses provide robust access control, ensuring that only authorized users can access the software. This enhances security and helps prevent unauthorized usage.
• Reduced Risk of Non-Compliance: With Named User Licenses, the risk of non-compliance with licensing agreements is significantly reduced. The ability to track and manage licenses by user ensures adherence to licensing terms, minimizing the risk of legal and financial penalties.

In summary, Named User Licenses offer mobility, cost-effectiveness, scalability, user accountability, access control and reduced risk of non-compliance. These benefits ensure that organizations can efficiently and effectively manage their software resources, adapt to their specific needs, and maximize their investment.

The designated Account Manager or Contract Manager or License Manager in GRAITEC Advantage has the right to assign licenses to users.

The GRAITEC Advantage portal has different administration roles to manage licenses:

1. Account Manager: Main administrator with full access to all features and visibility on all contracts and users.
2. Contract Manager: Manages their contract and subscription entitlements, creates users, and assigns licenses to users.
3. License Manager: Handles license assignments
4. User: Access to software downloads, support ticketing, and product-specific information.

In the Named User Licensing Model, your username is your email address, and the password is the one used to create the GRAITEC Advantage portal account.

Simply enter your GRAITEC Advantage credentials (username and password) to activate and use GRAITEC Software Applications.

Once your administrator assigns a license to a user, the user will receive an email to connect to their GRAITEC Advantage account or create a new account. Follow these steps:

1. Check your mailbox: Look for an email from GRAITEC with instructions to connect to GRAITEC Advantage.
2. Log In: Use the link provided to create a GRAITEC Advantage portal account or to log in to your existing account with your credentials.
3. Download Software: Download the assigned GRAITEC software from the portal.
4. Run the Product: Install and launch the software on your computer
5. Sign In: Sign in within the software using your GRAITEC Advantage credentials

An internet connection is always required to activate, and for the moment use, Named User Licenses. From the release of version 2025.1 license manager, “off-line” usage for a maximum period of 30 days will be possible after initial activation.

There is no restriction on the number of devices GRAITEC Software Applications can be installed on. However, Named User License permits the same user to be signed in to three devices concurrently but only actively use one device at any given moment.

Additionally, it’s important to clarify that you can run different applications, each with their respective licenses, simultaneously on up to three computers. This flexibility allows you to maximize your usage of the software across multiple projects or tasks, while still adhering to the terms of your Named User License agreement.

Yes, but it is necessary to first install the GRAITEC Licensing Update Patch 2025 from GRAITEC Advantage available for GRAITEC Software Application Versions V.2021 to V.2024.

Yes, you can use standalone and network licenses alongside Named User Licenses on the same computer.

Only the Account Manager, Contract Manager or License Manager of your account can reassign the license to another user. This can be done within the GRAITEC Advantage Portal.

You can reassign a Named User license to another user twice per month. This allows for flexibility in managing user access to the software.

If you attempt to activate the license on more devices than permitted, you will encounter an error message prompting you to deactivate the license on one of the other devices before proceeding.

Yes, Named User Licenses include access to all software updates and upgrades throughout the active subscription or maintenance period.

You can login to your GRAITEC Advantage portal and open a support ticket.

If you are unable to access the Named User License, first verify that you are connected to the internet and using the correct GRAITEC Advantage credentials (username = your email address and associated password). If the issue continues, you can log in to your GRAITEC Advantage portal and submit a support ticket.

If you cannot launch the license utility, verify that your software is properly installed and updated. If the issue continues, login to your GRAITEC Advantage portal and open a support ticket for further assistance.

If you have trouble signing in, check that you are entering the correct username (your email address) and GRAITEC Advantage password. If you still cannot sign in, try resetting your password or contact GRAITEC support by opening a ticket through the GRAITEC Advantage portal.

If you forgot your GRAITEC Advantage password, use the “Forgot Password” link on the login page to reset it. Follow the instructions sent to your email to regain access.

Contact GRAITEC support for help with any issues related to Named User Licenses + email address for help with any issues related to credentials for GRAITEC Advantage.

To reset your GRAITEC Advantage password, click on the “Forgot Password” link on the login page and follow the instructions provided. You will receive an email with steps to reset your password.

If your username (email address) is not recognized, ensure that you are using the work email address associated with your GRAITEC Advantage account. If the issue persists, contact GRAITEC support by opening a ticket through the GRAITEC Advantage portal.

If you have issues with your Named User License that are not resolved by the above steps, login to your GRAITEC Advantage portal and open a support ticket. GRAITEC support will assist you in resolving the issue.